Last Updated: 10 February 2026
Privacy Policy for New Rochelle Locksmith
This Privacy Policy describes how New Rochelle Locksmith ("we," "us," or "our") collects, uses, and shares your personal information when you visit our website, contact us, or use our locksmith services in New Rochelle, NY, USA. We are committed to protecting your privacy and handling your personal information responsibly and in compliance with applicable US privacy laws.
By using our services or interacting with our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
New Rochelle Locksmith collects various types of information to provide and improve our services to you.
Information You Provide Directly to Us
We collect personal information that you voluntarily provide to us when you:
* Contact Us: When you fill out contact forms on our website, send us emails, or call us, we may collect your name, email address, phone number, and the specific details of your inquiry or locksmith service request (e.g., type of service needed, location of service, details about your lock issue). * Request Service: When you request a locksmith service, we collect your name, physical address (for service dispatch), phone number, email address, and details related to the service required. * Payment Information: When you make a payment for our services, we collect payment details, which may include credit card information, billing address, and transaction details. This information is typically processed by secure third-party payment processors. * Customer Feedback: Any information you provide when giving feedback or reviews about our services.
Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and usage patterns:
* Log Data: Your IP address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamps, and clickstream data. * Device Information: Information about the device you use to access our website, such as hardware model, operating system, and unique device identifiers. * Location Information: Depending on your device settings, we may collect general location information (e.g., derived from your IP address) for analytical purposes, but not precise geolocation without your explicit consent.
Information Collected Through Cookies and Tracking Technologies
We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our website and hold certain information. Please see the "Cookies and Tracking Technologies" section below for more details.
How We Use Your Information
New Rochelle Locksmith uses the information we collect for various business purposes, including:
* To Provide and Manage Our Services: To process your service requests, schedule appointments, dispatch technicians to your location in New Rochelle, NY, and complete locksmith services. * To Communicate With You: To respond to your inquiries, provide updates on your service requests, send confirmations, and communicate about our services. * To Process Payments: To process transactions for services rendered through secure payment processors. * For Internal Operations: For record-keeping, billing, account management, and internal analysis to improve our services and operations. * To Improve Our Website and Services: To understand how users interact with our website, troubleshoot problems, and enhance user experience and service offerings. * Marketing and Promotional Purposes: With your consent, we may use your contact information to send you marketing or promotional materials about New Rochelle Locksmith's services that may be of interest to you. You can opt out of these communications at any time. * Legal Compliance and Protection: To comply with applicable laws, regulations, legal processes, or governmental requests, and to protect the rights, property, and safety of New Rochelle Locksmith, our customers, and others.
How We Share Your Information
New Rochelle Locksmith may share your personal information in the following situations:
* With Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as dispatching services, website hosting, analytics, and payment processing. These providers only have access to the personal information necessary to perform their specific tasks and are obligated not to disclose or use it for any other purpose. * For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency). * Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. * With Your Consent: We may share your information with third parties when we have your explicit consent to do so. * To Protect Our Rights: To protect the rights, property, or safety of New Rochelle Locksmith, our customers, or the public, or to enforce our terms of service.
Cookies and Tracking Technologies
Our website uses "cookies" and similar tracking technologies to enhance your experience.
* What are Cookies? Cookies are small text files placed on your device (computer, tablet, smartphone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to the site owners. * How We Use Cookies: New Rochelle Locksmith uses cookies for: * Essential Website Functionality: To enable core features and services, such as remembering your preferences. * Analytics: To collect information about how you use our website, which helps us improve its performance and content. For example, we use Google Analytics to understand website traffic and user behavior. * Your Choices Regarding Cookies: Most web browsers are set to accept cookies by default. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. You can typically find these settings in the "options" or "preferences" menu of your browser.
Data Protection and Security Measures
New Rochelle Locksmith is committed to protecting your personal information. We implement reasonable administrative, technical, and physical security measures designed to safeguard the information we collect against unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to, using secure servers, encrypted communication channels (SSL), and restricted access controls for data.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Third-Party Services
Our website may contain links to other websites or services not operated by us. Additionally, we may use third-party services like Google Analytics for website performance tracking and various payment processors for handling transactions.
* Google Analytics: This service tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having your activity on the service available to Google Analytics by installing the Google Analytics opt-out browser add-on. * Payment Processors: When you make a payment, your information is processed directly by third-party payment gateways that adhere to their own privacy policies. New Rochelle Locksmith does not store sensitive payment information like full credit card numbers on our servers.
We strongly advise you to review the Privacy Policy of every site you visit and every service you use. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Your Privacy Rights (US State Privacy Laws)
As a US-based business, New Rochelle Locksmith recognizes and respects the privacy rights afforded to individuals under various state privacy laws, such as the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and similar laws in Virginia (VCDPA), Colorado (CPA), Utah (UCPA), and Connecticut (CTDPA). While specific rights may vary by state, generally, you may have the following rights regarding your personal information:
* Right to Know/Access: You have the right to request that New Rochelle Locksmith disclose what personal information we collect, use, disclose, and sell/share. This includes the categories of personal information, sources from which it is collected, the business or commercial purpose for collecting, selling, or sharing it, and the categories of third parties to whom we disclose it. * Right to Delete: You have the right to request the deletion of personal information that New Rochelle Locksmith has collected from you, subject to certain exceptions. * Right to Correct/Rectify: You have the right to request the correction of inaccurate personal information we maintain about you. * Right to Opt-Out of Sale/Sharing: You have the right to opt-out of the "sale" or "sharing" of your personal information. New Rochelle Locksmith does not "sell" personal information in the traditional sense, nor do we "share" it for cross-context behavioral advertising. * Right to Limit Use and Disclosure of Sensitive Personal Information: While we do not typically collect sensitive personal information beyond what is necessary for service (e.g., payment info), you may have the right to limit its use and disclosure. * Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, please contact us using the "Contact Us" details provided below. We may need to verify your identity before processing your request.
Data Retention
New Rochelle Locksmith retains your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill our service commitments, satisfy any legal, accounting, or reporting requirements, and resolve disputes.
The retention period for different types of personal information may vary depending on the nature of the information and the purposes for which it was collected. For example, customer service records and transaction data are typically kept for a longer period to comply with financial and tax regulations.
Children's Privacy
Our services are not intended for individuals under the age of 13 ("Children"). New Rochelle Locksmith does not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children have provided us with personal information, please contact us. If we become aware that we have collected personal information from Children without verification of parental consent, we will take steps to remove that information from our servers.
Links to Other Websites
Our website may contain links to third-party websites that are not owned or controlled by New Rochelle Locksmith. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policies of any third-party sites you visit.
Updates to This Privacy Policy
New Rochelle Locksmith may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact us:
New Rochelle Locksmith Address: 60-2 Crestview St, New Rochelle, NY 10801 Email: info@newrochellelocksmith.com
